Feeling accomplished

Today we conducted a basic excel workshop for the data entry folks at the agency for transplantation. The workshop started off on a dismal note, the attendees filed in looking disinterested and bored. Our opening question was to ask them to write down any excel problems they have. Am sure you can guess the answer .. it was a lackluster murmur of "no we don't have any problems".

But half way through our presentation, there was lively conversation in Bulgarian and judging by their body language and the sparkle in their eyes, we knew that we were being effective.
Laughter soon ensued when we put one of them on the spot and asked her to come and demonstrate a tip we had just taught and the lady happily came and showed the others and posed for pictures.

Think we may have put main IT person ( the only guy in the room) in a bind as we kept telling the others to go to him if they need help! Our idea was to convey the message that repetitive tasks in excel can be automated and that people to should seek the help of the IT person . Think we succeeded in our efforts.